The International Centre - About the International Centre

COVID-19 Information


COVID-19 Safety Plan for Visitors and Attendees

Putting You First

Since 1972, The International Centre has always prioritized the health and well-being of our staff, clients, event attendees and visitors

In preparing to welcome you back, The International Centre team has been working hard to prepare our facility for the long-awaited return of events, meetings and conferences. While our standards for health and safety have always been high, over the past few months we have collaborated with a wide-range of experts including public health organizations, local and provincial government and industry professionals to help develop a set of comprehensive safety measures to keep you safe.

These measures will be regularly updated as guidance from these experts continues to evolve. For the foreseeable future, adapting to new ways of doing business will be a necessity for events to happen.

As a result, The International Centre has developed the TICC COVID-19 Pandemic Task Force to implement and ensure compliance of the best practices necessary to reopen the Centre and create a healthy and safe environment for all.

We look forward to welcoming you back to The International Centre!

What You Can Expect When Visiting Our Venue

Physical Distancing

  • Visitors are reminded to stay a minimum of 2 metres (6ft) from others.
  • Single venue entrance and exit points will be used whenever possible.
  • Please ensure you know which Entrance(s) to go to upon arrival. Access through the building is unavailable.
  • Established room capacities for each event will be posted at each event entrance in compliance with government regulations and to allow for safe physical distancing.

Enhanced Cleaning And Sanitization

  • As part of our enhanced cleaning protocols, we have procured hospital grade disinfectants, scrubbing machines, and electrostatic sprayers that will be used throughout our facility on a frequent basis.
  • Special attention and increased frequency will be given to cleaning and sanitizing of all high-touch point areas including countertops, tables, chairs, faucet handles, doorknobs, light switches, railings, toilets and elevator buttons.
  • We have implemented additional staffing and hours dedicated to the daily deep cleaning and sanitization in all common areas of our facility.  

Working With Our Clients To Host Safe Events

  • The International Centre is updating the COVID-19 Best Practices Guidelines for Meetings and Events. These guidelines will include recommended safety measures to supplement the facility's enhanced health and safety protocols and any requirements as set forth by the Government of Ontario and Peel Public Health. The health and safety of all patrons visiting our facility is of utmost importance and collectively, these guidelines will address safe event and meeting practices. Please check back soon.


  • Signage will be posted prominently throughout the venue reminding attendees of the 2 metres (6ft) physical distancing protocol and other relevant health guidelines.

Personal Protective Equipment (PPE)

  • In accordance with the Government of Ontario’s Phase 3 Guidelines, all persons entering and remaining within The International Centre are required to wear a mask or face covering.
  • Our staff and service providers will be supplied with appropriate Personal Protective Equipment while on premises 

Hand Sanitizers

  • Dispensers are located prominently throughout all common areas; notably at all primary arrival/exit points, lobbies, food service areas, and other key contact areas.

Preparing Our Staff

  • We have instituted elevated Staff Hygiene and Wellness screening protocols at the beginning of every shift including contactless temperature checks and health screenings.
  • Our staff will undergo comprehensive training on how to prepare themselves for work, how to protect themselves at work and how to engage with our visitors to ensure a safe event environment.

Health & Safety Protocols for Warehouse Sales

  • Click here for the Covid-19 Health & Safety Protocols for Warehouse Sales Checklist outlining recommendations for our clients as they prepare and plan their safe events.

Contactless Payment

  • We encourage the use of debit and credit card sales, where possible.
For more information on the Ontario Government's Phase 3 Re-Opening Plan, please visit:
Please be sure to visit each event’s own website for additional health and safety protocols that are directly related to that specific event.